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The Counseling Center of Wayne and Holmes Counties
- Counseling & Mental Health
- Wooster, OH
About this business
Location details
2285 Benden Drive, Wooster, OH, 44691, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had 3 or 4 different therapists in a 6 month time frame while I was there. Everyone kept quitting. It is a stressful time for everyone and it is hard for me to determine a reasoning, but staff fleeing an employer is never a good sign. I want the people trying to help me with my mental health and well-being to be working in a positive work environment where they feel appreciated, that their work is purposeful, and they are compensated respectfully. As a patient, I do not want to be bounced around before evening having the... read more
Dr. Zarco is a therapist here! I highly don’t recommended her! I feel like she doesn’t care about kids feelings at all, or what kids are going through! she’s one that likes to play around with medications with your children. And her mannerisms with children are defiantly off! This review will probably be deleted by them. but thought i give other people a WARNING!
I had a good connection with my counselor but unfortunately due to schedule changes there just isn't a time that I can be seen by her without taking time off of work. After several missed appointments because of this I asked about alternative options, even seeing a different counselor if needed. I was told by the secretary that the case managers would just put me on a wait list because I have "commercial insurance." No mental health patient should be told the inner workings of how a facility categorizes the importance of th... read more
Absolutely awful communication between patients and the office in regards to scheduling appointments/referrals for appointments. Been attempting to reschedule our children for counseling with their new counselor (they already had one but she kept canceling on us and eventually "changed roles") and our request has sat on the directors desk for over 3 weeks. Unacceptable. Unless you have no other choice I'd avoid this place.
I just wanted to leave my review about my experience with the counseling center wooster office. Katelyn Stenger was my doctor and treated me like a number i felt like she DID NOT CARE ABOUT ME! I have been going to the counseling center for the last 12 years I left that place in July 2025 and over the years my doctor had me on over 10 different medications for my bipolar I was way over medicated! I found a new doctor in Fairlawn ohio and she could not believe the cocktail of medications that I was prescribed to me. My new ... read more
Frequently asked questions about The Counseling Center of Wayne and Holmes Counties
How is The Counseling Center of Wayne and Holmes Counties rated?
The Counseling Center of Wayne and Holmes Counties has a 3 star rating with 47 reviews.
When is The Counseling Center of Wayne and Holmes Counties open?
The Counseling Center of Wayne and Holmes Counties is open now. It will close at 8:00 p.m.